Last Updated: 08/05/2026

Welcome to Makanologic Foods. By accessing or using this website, you agree to comply with these Terms & Conditions.

1. Platform Overview

Makanologic Foods is a Malaysian multi-vendor ecommerce marketplace supporting local Malaysian businesses and products.

We provide a platform where:

• Vendors may sell products
• Customers may purchase products
• Orders and payments are managed through our platform

2. User Accounts

Users must provide accurate and complete information during registration.

We reserve the right to:

• Suspend or terminate accounts
• Remove listings
• Cancel suspicious orders
• Reject vendor registrations

for violations of platform policies or Malaysian law.

3. Vendor Terms

By registering as a vendor, you agree that:

• You are authorized to sell listed products
• Product information must be accurate
• Products must comply with Malaysian laws and regulations
• Food products must comply with food safety and labeling requirements
• Orders must be fulfilled promptly
• Valid tracking information must be provided

Vendors are prohibited from:

• Selling counterfeit goods
• Selling prohibited or illegal products
• Misleading customers
• Manipulating ratings or reviews

4. Payments & Vendor Payouts

Payments are processed through our platform.

Funds may be temporarily held until:

• Delivery is completed
• Customer confirms receipt
• Disputes are resolved

Vendor payouts may be delayed or withheld in cases involving:

• Fraud investigations
• Chargebacks
• Policy violations
• Unresolved disputes

Makanologic Foods acts solely as a marketplace facilitator and is not the direct seller of third-party vendor products unless otherwise stated.

5. Pricing & Product Information

Vendors are responsible for ensuring:

• Accurate pricing
• Product descriptions
• Product images
• Inventory availability

We reserve the right to remove incorrect listings or cancel orders caused by pricing or technical errors.

6. Shipping & Fulfillment

Vendors are responsible for:

• Packaging products
• Shipping orders
• Updating tracking details

Delivery timelines are estimates and may vary due to courier services or unforeseen circumstances.

7. Returns & Refunds

Returns and refunds are subject to our Refund & Return Policy.

We reserve the right to investigate disputes and make final decisions where necessary.

8. Prohibited Products

The following products are prohibited:

• Illegal items
• Counterfeit products
• Dangerous goods
• Controlled substances
• Weapons
• Fraudulent products
• Any products prohibited under Malaysian law

We reserve the right to remove listings without notice.

9. Intellectual Property

All website content including:

• Logos
• Branding
• Website design
• Text and graphics

remain the property of Makanologic Foods unless otherwise stated.

Vendors retain ownership of their own trademarks and product content.

10. Limitation of Liability

We are not liable for:

• Vendor misconduct
• Product defects
• Delivery delays
• Third-party service failures
• Indirect or consequential losses

Our maximum liability shall not exceed the amount paid for the relevant transaction.

11. Amendments

We reserve the right to update these Terms & Conditions at any time without prior notice.

Continued use of the platform constitutes acceptance of revised terms.

12. Governing Law

These Terms & Conditions shall be governed by the laws of Malaysia.

Any disputes shall be subject to the jurisdiction of Malaysian courts.

13. Contact Us

Makanologic Foods
196, 3rd Floor, Jalan Tun Sambanthan
Brickfields
50470 Kuala Lumpur
Malaysia

Email: info@makanologic.my
Phone: +60 13-660 6008